Shipping policy

PROCESSING TIME
All orders are processed within 1–3 business days (excluding weekends and holidays). During high order volume or promotions, processing times may be slightly delayed.

SHIPPING TIME
Estimated shipping times vary depending on the supplier and destination:

• Domestic shipping: 5–10 business days
• International shipping: 7–20 business days

Please note that these are estimated delivery times and delays may occur due to customs, carrier issues, or high demand periods.

SHIPPING CONFIRMATION
Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

ADDRESS ACCURACY
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

LOST OR DELAYED PACKAGES
We are not responsible for delays caused by the shipping carrier or customs. If your package is lost in transit, please contact us so we can assist you in resolving the issue.

DIGITAL PRODUCTS
Digital products are delivered electronically and do not require shipping. You will receive access immediately after purchase.

If you have any questions, please contact us at:support.sbncollection@gmail.com